Frequently Asked Questions
SMOOTHIES & INGREDIENTS
​
What's in a Blendid smoothie? Every smoothie is made fresh, on the spot, with whole fruits and vegetables, nutrient-rich powders, real juice and almond milk. There are no artificial flavors, no added sugar, and no added flavoring — just real ingredients blended in front of you.
​
Are your smoothies vegan or gluten-free? All current Blendid smoothies are gluten-free, except those that include super greens powder. The menu includes plant-forward and vegan options. Look for the corresponding labels on the app when you order as our menu will get refreshed periodically with new ingredients and recipes.
​
Do your smoothies contain allergens? Some recipes include nuts, soy, wheat, or dairy-based ingredients, so allergen content varies by recipe. Full ingredient and allergen information for each smoothie is available in the app before you order, so you can check or customize based on your dietary needs.
​
Where can I find the nutritional information? Nutritional information for every smoothie is available right in the app when you're customizing your order, so you always know exactly what you're getting before you pay.
​
Why are the fruits and vegetables frozen (IQF)? Our ingredients are IQF (Individually Quick Frozen) at peak ripeness, which locks in vitamins, antioxidants, and flavor — similar to how the freshest produce is preserved before it has a chance to lose nutrients sitting on a shelf. It also lets us guarantee consistent quality and food safety in every cup, no matter the season or location.
​
Can I customize my smoothie? Yes. The entire ordering experience is digital — choose a recipe, customize ingredients, add boosts, then pay and enjoy. Every order is hyper-personalized to your taste and nutrition preferences.
​
How is my smoothie made? A robotic kiosk prepares it fresh, to order, using the same real ingredients a traditional smoothie shop would use — blended and served without any human hands involved.
ORDERING & THE APP
How do I order? Order directly at the kiosk or through the Blendid app on the large kiosk touchscreen or your mobile phone. The process is simple: Choose your smoothie, Customize it, then Pay & Enjoy.
​
How long does it take to get my smoothie? A Blendid kiosk can prepare up to 8 orders at once and serve as many as 30 smoothies in an hour, so wait times stay short even during rushes.
​
Is the experience contactless? Yes. Ordering, customization, and payment all happen digitally through the kiosk or app — no staff interaction required.
THE ROBOT & TECHNOLOGY
​
Is the kiosk really fully autonomous? Yes. Blendid kiosks are designed to operate without any staff nearby, from food prep to cleanup logistics, while still meeting strict food safety standards.
​
How does Blendid ensure food safety without staff on-site? The system combines machine vision, sensors, and real-time monitoring to detect conditions and take action instantly, paired with 24/7 remote monitoring and alerting backed by live support.
FOR OPERATORS & BUSINESSES
Who is the Blendid M2 designed for? The Blendid M2 fits a wide range of environments, including colleges and universities, corporate offices, hospitals, health clubs, supermarkets, retail locations, entertainment venues, and transportation hubs.
​
What are the space and utility requirements? The Blendid M2 measures 80" W x 34" D x 78" H, plugs into a standard wall outlet (20A), and requires no water line or floor drain.
​
How many smoothies can it make? Up to 30 smoothies per hour and about 100 between restockings.
​
What's included with purchase? Remote monitoring, software upgrades, and hardware break-fix support are included for the unit's 5-year lifetime.
​
What does it cost? Please see our Blendid M2 page for current pricing and details.
​
How much labor does it take to run? Minimal. Weekly prep involves restocking IQF ingredients as needed, with simple servicing — there's no hiring, training, or scheduling required to keep it running 24/7.
​
How do I reserve a Blendid M2? You can reserve a unit directly on our Blendid M2 page by submitting your deployment details and desired quantity.